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Review agents and installed apps

Agents and installed apps are Account principals, but they are not people and do not receive human product seats. Use their separate Directory collections to review who or what can act in the selected Account.

Review agents

Open Directory → Agents. Search the collection or select an Agent to review its identity and current Account relationship.

An Account Agent is used only when an integration explicitly provisions and connects one. A normal human OAuth connection continues to act as the signed-in Account member; it does not silently become an Agent.

Review installed apps

Open Directory → Installed apps. Select an app to review the app principal that was installed in the Account.

Installed apps are distinct from the products available under Products → Apps. Follow Manage product access when you need to review a person's access to a Socra product.

Choose the right directory

  • Use People for human members and guests.
  • Use Groups for collections of Account members used in authorization.
  • Use Agents for separately provisioned Agent principals.
  • Use Installed apps for application principals installed in the Account.