Manage Your Workspace
Manage people, agents, product access, billing, domains, and Account settings in one place. Choose the workspace your team uses.
Your Account
The workspace you choose in Admin
Directory
People, groups, agents, and installed apps
Product access
Licenses, grants, and assigned seats
Billing
Subscriptions, payments, usage, and invoices
Workspace settings
Account profile and verified domains
Use Admin when the workspace needs attention
Invite a teammate, review access when responsibilities change, or check a renewal. See the people and roles that belong to the Account you manage.
View full size
View full sizeBring people into the right Account
Review members, guests, and pending invitations. Account owners can invite people, change their roles, and remove access when they leave the team.
View full sizeManage access through groups
A group collects Account members for authorization. Its owner, an Account owner, or an Account admin can manage membership. Removing someone removes the access they receive through that group.
View full sizeKnow which identity an agent uses
Review Agents and Installed apps in separate directory collections. Owners can create an Agent in Admin. An installed app uses a different setup path for a runtime you provide. A human sign-in continues to act as that person.
View full sizeSee which apps can act in your Account
Installed apps have their own Account identity. Review their access and status, then open the details. Owners can change an app’s role or remove its Account access.
View full sizeSee why someone can open a product
Open available products from Apps. Owners can review licenses and contributing grants, assign or remove seats, and compare offers under Buy or upgrade.
View full sizeManage the bill for your Account
Owners manage the billing profile, subscriptions, payment methods, and invoices. Review usage, add credit, or configure automatic reloads. Check the Account and price before a purchase or renewal change.
Your Account’s billing
- Workspace subscription
- Review your current plan, subscription, and renewal details in Admin.
- Included first-party use
- Reasonable use through Socra-provided integrations is included.
- Customer-directed third-party use
- Cloud Projects attribute usage charges to the Account.
Verify a domain your Account owns
Review your Account’s domains and verification status. Owners add a domain, publish its DNS TXT record, and select Verify DNS to prove ownership. Unused domains can be removed.
Domain verification
- 1. Pending verification
- Admin shows the DNS record for the domain you added.
- 2. Publish the TXT record
- Copy the exact type, name, and value into your DNS provider.
- 3. Verified
- Select Verify DNS after the record becomes available publicly.
Keep your workspace details current
Owners can change the Account image, display name, and handle. The workspace menu lets you switch Accounts. Check the selected Account before changing its resources or taking a lifecycle action.
Know which workspace a change affects
- Account image and name
- Help people recognize the workspace.
- Account handle
- The unique name shown with @. A change can affect references that use it.
- Account lifecycle
- Leaving removes your membership. Account deletion affects everyone and requires confirmation.
Admin is part of Workspace
Manage the Account your Workspace products share. Cortex supplies knowledge to agents, Channels brings conversations together, and Journeys helps you think through problems.
Open the workspace you need to manage
Confirm your Account and role in Admin before you change access or billing.



