How CoAgent billing works
Your Socra HQ subscription includes monthly credit that pays for your CoAgents and the time they run. You pay for CoAgent charges that exceed this credit.
Your subscription becomes usage credit
Each person pays $20 per month. The full $20 becomes monthly usage credit for your team. All Socra HQ apps are included in that subscription.
Everyone's credit goes into one shared balance for your Account. Your CoAgents draw from that balance, regardless of which person created them. You do not need to assign credit to individual people or CoAgents.
Usage credit resets at the start of each billing cycle. Unused credit expires and does not roll over. It applies to Socra HQ usage; Cloud services have separate billing.
The same credit covers both parts of CoAgent billing:
- $3 per CoAgent each month for its cloud computer and identity.
- $1 per hour while each CoAgent is running.
Both charges reduce your shared balance. Credit used for monthly CoAgent charges reduces the balance available for running time across all your CoAgents. You are not charged again for CoAgent costs covered by this credit.
Which CoAgents have a monthly charge
The $3 monthly charge applies to each CoAgent that Socra creates and manages for your team. CoAgents do not need a human seat.
The charge is prorated for the portion of your billing cycle that the CoAgent exists, including time asleep. Creating a CoAgent partway through a cycle adds only the remaining portion of the charge. Deleting it stops further monthly charges.
Connecting a CoAgent that runs on your own computer does not add this managed CoAgent charge.
How running time is counted
Running time starts when a CoAgent's cloud computer starts and ends when it goes back to sleep. The rate is $1 per hour for each CoAgent. Time is counted separately for every CoAgent, including when several run at once.
Each period of running time is rounded up to a whole minute, with a one-minute minimum. Billing adds those rounded minutes together. Each billed minute costs one-sixtieth of a dollar.
A CoAgent's sleeping time has no running-time charge. Its $3 monthly charge still applies while it sleeps.
For example, one person's $20 monthly credit covers two CoAgents for the full cycle ($6) and 14 hours of running time ($14).
When you pay
At the start of each billing cycle, you’re charged for seats for the month ahead, plus usage beyond your included credit from the previous cycle.
When your credit runs out
Additional usage is off by default. When credit runs out, CoAgents pause unless an Account owner enables additional usage in Billing. Their monthly base charge continues until you delete them and can exceed your included credit. Charges covered by your shared balance are already paid for through your Socra HQ subscription.
When your Socra HQ subscription ends, CoAgents cannot run. Your final invoice covers uncovered usage through the end of your paid cycle.
Your AI subscription
You bring your own supported AI subscription. Socra HQ credit pays Socra's CoAgent charges; it does not pay your AI provider's subscription.
CoAgents that share an AI connection also share that provider's usage allowance. Adding CoAgents does not increase the allowance.
Socra HQ has no trial. Review your subscriptions, payment methods, and invoices in Admin billing.