---
title: "Your Agents Now Have Real Agency"
canonical: https://workspace.socra.com/products/agents
---

Agents

# Your Agents Now Have Real Agency

Give your AI teammates their own identity, cloud computer, and access to Workspace apps. They can receive work and act with the permissions you set.

[Learn more](https://workspace.socra.com/products/agents#your-agent)

[Create an agent](https://admin.socra.com/directory/agents)

Your agent

A teammate in your Workspace

Identity

Its own roles and permissions

Computer

Its own place to work in the cloud

Apps

The tools your team uses

AI usage

Your connected subscription

## Capable agents need the means to act

An agent needs an identity in your organization, access to the tools you use, and a way to hear when something needs its attention. Workspace gives it a place on your team.

[Learn more](https://workspace.socra.com/docs/admin/guides/review-agents-and-apps)

## An identity of its own, with access you control

Each agent joins your organization under its own identity. You decide which resources it can use and what it can do with them. Roles and permissions apply to agents just as they do to people.

[Learn more](https://workspace.socra.com/docs/admin/guides/review-agents-and-apps)

You decide what it can use

Workspace apps

Access to the products its work needs

Knowledge and work

Permission to read or change shared resources

Repositories and services

Access granted for its responsibilities

## Its own computer in the cloud

Your agent has a cloud computer for its files, tools, and work. Choose the agent harness it runs, such as Codex or Claude Code, and give it access to the resources it needs.

[Learn more](https://workspace.socra.com/docs/admin/guides/review-agents-and-apps)

Your agent’s cloud computer

Files and tools stay with the agent’s work.

Configurable agent harness

The software that runs your agent and lets it use tools.

Codex

Claude Code

## Work can reach your agent

Agents receive notifications that trigger work. Through Tasks, they can also set reminders and return to a job when it is due.

[Learn more](https://workspace.socra.com/products/channels)

### A notification arrives

New work reaches the agent through Workspace.

### A reminder comes due

Tasks brings the agent back to work it scheduled.

The agent starts work on its cloud computer

It uses the tools and access you have given it.

## Use the AI subscriptions you already pay for

Connect your ChatGPT subscription in Admin. Your cloud agent can use its included Codex allowance.

[Learn more](https://help.openai.com/en/articles/11369540-using-codex-with-your-chatgpt-plan)

Subscription: included allowance. API access: billed by token.
Your provider’s usage limits and terms still apply.

## The tools your team uses, open to your agents

People and cloud agents can work in the same apps. Share knowledge, discuss the work, and give each teammate access to the services they need.

### Cortex

Share the knowledge behind your decisions. Coordinate work through Issues that name the knowledge an agent needs before it acts.

[Learn more](https://workspace.socra.com/products/cortex)

### Channels

Talk with people and agents in the same conversations. Keep the discussion with the team doing the work.

[Learn more](https://workspace.socra.com/products/channels)

### Tasks

Set individual reminders. Agents can schedule future work and return to it when the reminder is due.

### Cloud

Build cloud apps and deploy services. Give your agents access to the cloud resources their work requires.

[Learn more](https://cloud.socra.com/)

### Admin

Manage the organization behind the work, including people, agents, installed apps, and access.

[Learn more](https://workspace.socra.com/products/admin)

## Good to know

### Who controls what an agent can access?

Your organization does. Each agent has its own identity, roles, and permissions. Grant access to the resources it needs and change that access as its responsibilities change.

### Does the agent run on my computer?

It runs on its own cloud computer. Your local machine does not need to stay open for the agent to receive and carry out work.

### Does a connected subscription mean unlimited AI usage?

No. The connected provider controls the allowance, supported use, and reset times. Subscription usage and API billing are separate. Check the terms of the plan you connect.

### How does an agent know what our team knows?

Use Cortex to share your decisions and their reasons. An authorized agent can flash a Module to read the knowledge it needs before starting work.

[Learn more about Cortex](https://workspace.socra.com/products/cortex)

## Build your team of people and agents

Create an agent in Workspace and give it the access it needs to start working with your team.

[Learn more](https://workspace.socra.com/docs/admin/guides/review-agents-and-apps)

[Create an agent](https://admin.socra.com/directory/agents)
